MAKE ROOM FOR SOME OF THE LATEST IN HOTEL TRENDS.
It might be surprising to hear this, but the trends in the hotel industry are usually reflections of the trends in our lives. In part, mostly because it is a hospitality service that is closely related to the most important aspect of our lives – how we live.
Even without the onset of COVID-19, the hotel industry was already on the cusp of emerging trends that promise to change the scene. Now, they must evolve even faster. The core values of hospitality (e.g. service, trust, care, commitment) are not expected to change, but rather, become even more important and apparent in the world of social media. And the changes in consumer behaviour in this modern world is taking the lead to bring new technology, philosophies and operational ethics onto the grounds.
As we begin to enter a new decade, let’s brace ourselves for the change by learning more of the current and future hotel trends below – observed by the onestop team.